terms & conditions

Para 1
 

GENERAL

Thinking Actors and their affiliates and agents reserves the right to refuse or withdraw membership. Violence, abuse, harassment of any form, damage to equipment or premises or any form of illegal activity on the premises will not be tolerated. Anyone engaging in any such activities will have their membership revoked and Thinking Actors reserves the right to pursue matters further. We support an equal opportunities policy.

 

Members visit us and attend workshops and classes at their own risk. The workshop leaders have the right to remove individuals from workshops where their behaviour is deemed to be detrimental to the quality of the session for the majority. 

It is your responsibility to ensure that we have your correct address, phone number and email address at all times and that our records are kept updated. Thinking Actors is compliant with General Data Protection Regulation (GDPR) and registered with the Information Commissioner's Office (ICO). Please refer to our privacy policy for further information.Students are expected to arrive on time for workshops and classes. Latecomers may not be admitted, and no refund will be given. Any issued invoice(s) must be settled. Non-attendance or persistent lateness is viewed as demonstrating a lack of professionalism that may be deemed incompatible with your ongoing membership of our services.

 

Para 2

COMMITMENT

 

We work with emerging and established talent. We work with people who are willing to commit to a process of creative exploration and development and who can demonstrate a passion for acting. We value your integrity and reliability.

 

Para 3

NON-ATTENDANCE POLICY

Acting Classes - Evening Classes 

 

No roll-over, credit or refund is available for any missed classes. You remain liable to pay the full fee for missed session(s) to cover our administration time, planning and other costs. Persistent, regular absence will jeopardise your future enrolment as a student and your place in class. All management decisions are final. All planned absence MUST BE NOTIFIED in writing via email to info@thinkingactors.co.uk seven days prior to the class that you will be absent from. An unplanned absence on the day of a class must be notified by midday, at the latest, by emailing info@thinkingactors.co.uk, or via a text message to 07970 828092. Communication through Social Media Messaging platforms is not acceptable.

In line with other establishments, or following the offer of a trial class, we request a minimum attendance commitment of three months or one academic term (whichever is the longest). One month's notice is required if you decide to discontinue this agreement.

Workshops

If, for whatever reason, you are unable to attend a workshop that you have booked with Thinking Actors or their affiliates, you must let the Thinking Actors' office know as soon as possible by emailing info@thinkingactors.co.uk or by telephoning 0161 448 9850. Messaging via social media is not acceptable. We operate a no-refunds policy and workshops are not transferable.

Absence on the day of a workshop must be communicated via emailing info@thinkingactors.co.uk or via text message to 07970 828092.

Meetings, appointments and consultancy

 

If, for whatever reason, you are unable to attend a scheduled appointment, you must let our office know by emailing info@thinkingactors.co.uk or by telephoning 0161 448 9850. Messaging via social media platforms is not acceptable.

Absence on the day of a scheduled meeting must be communicated via email to info@thinkingactors.co.uk or via a text message to 07970 828092. Please note that cancellation or non-attendance on the day of a scheduled appointment will incur a £30.00 fee.

Online classes, workshops and other online events

No refund is available if, following a confirmed booking, you fail to attend a class or other event due to personal issues or illness etc.

 

Para 4

 

THINKING ACTORS' CANCELLATION POLICY

 

All classes are held subject to a minimum group number decided by the company and their affiliates. Schedules and prices are subject to change. In the event that our company or its affiliates cancels a scheduled class or workshop that you have booked and paid for, a full refund will be issued within 5-10 working days. The company or its affiliates is not liable for any additional costs that cancellation or change of schedule may incur.

 

If a class or workshop is postponed due to reasons beyond our control -  eg a temporary global, national or regional order to comply with government instruction - no refunds will be available. We will work towards rescheduling your class or workshop in due course. In the event that we take the decision to cancel an event, class or workshop, a full refund will be provided. 

In the event that weekly, 'in-the-room' acting classes (eg Manchester acting classes) are disrupted due to future government changes, instructions or orders in relation to social distancing, we will continue to provide tuition online at a discounted price decided by Thinking Actors - and the minimum agreed commitment by you (the client) of three months remains in place. 

We operate a strict 'no refunds' policy once your booking has been confirmed and a commitment to attend has been made.

 

Para 5

GENERAL PAYMENT AND INVOICING

 

If booking a course or service through the Thinking Actors' website, payments are generally collected at the time of booking. In cases where services are invoiced, we offer payment terms of 14 days. We will exercise our statutory right to claim interest (at 8% over the Bank of England base rate) and compensation for debt recovery costs under the Late Payment legislation if we are not paid according to our agreed terms. An electronic payment receipt is issued for your records. All credit card, debit card and direct debit options are available. We do not accept cash payments.

For all weekly classes requesting a 3 month minimum commitment, payment is by direct debate and monthly payments are due on the first day of the calendar month. Cash or cheque payments are not accepted. All payments must be made in advance.

 

Booking workshops

 

Workshops must be paid for at the time of booking. Thinking Actors does not accept cheques. All credit card, debit card and direct debit options are available. In the event that a deposit payment option is available for the course or workshop that you have selected, the balance payment must be settled by the indicated due date - whether or not you attend the event.

 

Para 6

 

PROMOTIONAL OFFERS

Thinking Actors reserves the right to withdraw or amend promotional offers without notice. By agreeing to accept a 'free place' on a workshop or course, you agree to attend the session that you have registered for. All such offers are limited, in terms of group numbers, and failure to attend is unfair to the many other applicants who were unsuccessful. Failure to attend any accepted offer of a free place will result in a £30.00 administration charge. By registering to attend through email or online through our website, you agree to these terms.

Para 7

CONSULTANCY FEES

 

We charge a consultancy fee of £30.00 per hour to cover our time and advice. This includes all project consultancy and advice services outside of packaged agreements in addition to general meeting requests. Failure to attend an agreed appointment, or a late notice to cancel will result in your full liability for this standard meeting fee. Please refer to Thinking Actors' Cancellation Policy Para 4 in this document.

Para 8

PHOTOGRAPHY, VIDEOGRAPHY & SOCIAL MEDIA

Without expectation of compensation or other remuneration, now or in the future, attending our workshops, classes and/or events assumes consent to Thinking Actors, its affiliates and agents, to use your image and likeness in its publications, advertising or other media activities - including the Internet.  This consent includes, but is not limited to:

 (a) Permission to film, interview, photograph, tape, or otherwise make a video reproduction and/or record of voice; 

 (b) Permission to use my name; and 

 (c) Permission to use filming, photograph(s), tape(s) or reproduction(s), and/or recording of voice, in part or in whole, in its publications, in newspapers, magazines and other print media, on television, radio and electronic media (including the Internet), in theatrical media and/or in mailings for educational purposes and awareness.

 

This consent is given in perpetuity, and does not require any further prior approval.Thinking Actors and our creative division TA Creative retain the rights to all filmed footage for promotional and presentational purposes.

 

Para 9

PRIVACY POLICY

Your privacy is important to us. The Thinking Actors’ Privacy Policy describes what data we collect from you, the purpose for collecting the data in conjunction with the Thinking Actors’ Sites and Services, how we share, process, and manage your Personal Data, and your rights associated with your data. By agreeing to out Terms & Conditions, you fully accept our Privacy Policy which can be found at www.thinkingactors.co.uk/privacy-policy

 

Para 10

By agreeing to our terms and conditions, you acknowledge that you have carefully read and fully understood our terms of service and the legally binding nature of such an agreement.  

© Thinking Actors, June 2020

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© 2020 Thinking Actors  +44(0)161 448 9850 info@thinkingactors.co.uk. UK Registry of Learning Providers No. 10066053